How to troubleshoot corrupted Windows System files

Created by Brian Lorelle, Modified on Thu, 28 Jul 2022 at 03:32 PM by Brian Lorelle

From time to time, you may see that your Rok Box runs into application crashes or blue screens. 


If these happen, there are some tasks to do to resolve these issues. 


First, try the following: 


Check for Windows File system corruption: 

Right-click the Start Button. 

Click "Windows Powershell - Admin". 

In the resulting window, type: 

sfc /scannow

And hit enter. 

Let the scan run. It may report that it found and corrected file errors. 

Regardless of what it says, allow the scan to run, and then reboot.  

Run Disk Cleanup to delete potentially corrupted or unused files: 

Click Start. 

Type: Disk Cleanup (The Start Menu will take text 

Click the option to run the found application as Admin. 

Select to run cleanup on the c: drive, and when the scan finds files to clean up, tick the box next to each of the items which can be cleaned up. 

Click OK. 

Let the cleanup run,  and then reboot. 

Now, check for the same issues that you were having before. 

If they continue, please contact us again so that we can try some other methods.


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